This website is owned and operated by Crimo Investments Pty Ltd ATF Planet Muscle Trust. Crimo Investments Pty Ltd is committed to providing quality online services to you.
Protein Authority have implemented the National Privacy Principles of the Privacy Act 1988 (Cth). These principles govern the way we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from The Office of the Federal Privacy Commissioner at www.privacy.gov.au.
Personal Information is information that identifies an individual. The Personal Information we collect may include your name, mailing address, email address and phone number. We may collect personal information in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, fill out a form, subscribe to our newsletter and in connection with other activities, services, features or resources we offer on our website.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our customers and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing list at any time by contacting us in writing or by removing yourself via the unsubscribe link provided on our email newsletters.
When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include such information as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by Protein Authority only:
For the primary purpose for which it was obtained
Where reasonable and practicable to do so, Protein Authority will collect your Personal Information only from you. However, in some circumstances we may receive information from third parties. In such cases, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. We do not make any representations about third party websites that may link to or from our website.
Your Personal Information may be disclosed in a number of circumstances including the following:
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss, and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose it was obtained, Protein Authority will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in customer files which will be kept by us for a minimum of seven years.
You may access the Personal Information we hold about you. You may update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Protein Authority will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing your requested information.
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.